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Oncology Patient Coordinator, Admin and Billing, FT, 8:30A-5P

Company: N/A

Location: Boca Raton, FL

Pay: N/A

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Job Description

Baptist Health has a commitment to strengthening the compassionate care we provide. With the addition of Boca Raton Regional Hospital, Baptist Health is able to provide the Palm Beach community expanded access to healthcare services.

Boca Raton Regional Hospital is an advanced tertiary medical center with 400 beds and is a recognized leader in Cardiovascular Care, Oncology, Women's Health, Orthopedics, Emergency Medicine and the Neurosciences, all of which offer state-of-the-art diagnostic and imaging capabilities. The Hospital is now a part of Baptist Health South Florida is the region's largest not-for-profit healthcare organization with more than 23,000 employees working across 11 hospital campuses and more than 100 outpatient facilities throughout Miami-Dade, Monroe, Broward, and Palm Beach counties. In 2016 we welcomed the newest weapon in the fight against cancer, the world-class Miami Cancer Institute and proton therapy center.

Baptist Health South Florida is once again one of the 2019 Fortune 100 Best Companies to Work For! This is the 19th time Baptist Health has been recognized on the list. We have also been recognized for being among the best healthcare providers in the nation by U.S. News & World Reports in its 2019-2020 Best Hospitals report and have been honored as one of PEOPLE's 2019 50 Companies That Care by PEOPLE magazine and Great Place to Work.

Everything we do at Baptist Health, we do to the best of our ability. That includes supporting our team with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits and more. Working within our award-winning culture means getting the respect and support you need to do your best work ever. Find out why this is the best place to be your best!


Description

Coordinates patients appointments with multiple domains (office vast, diagnostics, treatment, etc.) Obtains and verifies necessary demographic and insurance information while ensuring data accuracy. Maintains effective interpersonal skills dealing with others, including patients, families, employees ,and medical staff. Customer service expectations include meetings and/or exceeding departmental service (80/20 of calls answered with 20 seconds), abandoned call rate of less than 5%, individual quality assurance and productivity goals.

Qualifications
Degrees: High School,Cert,GED,Trn,Exper Additional Qualifications: Experience in healthcare and/or significant Customer service setting, physician practice preferred. Working knowledge of Microsoft office. Knowledge of scheduling systems (i.e. Net Access, Centricity, Pathways Healthcare scheduling, Aria, Soarian, Millennium, etc.) and medical terminology is preferred. Experience with handling high call volumes and/or high patient/customer volumes. Excellent verbal and written communication. Excellent interpersonal and customer service skills. Must be detailed- oriented and able to multi-task in a fast paced environment. Bilingual (English/Spanish) highly preferred. Minimum Required Experience:
Job: Clerical
Primary Location: Boca Raton
Organization: Boca Raton Regional Hospital
Schedule: Full-time
Job Posting: May 18, 2022, 11:07:11 AM
Unposting Date: Ongoing

Job Requirements